Reference

Privacy Policy for BD Rummy

We collect what's needed to run your account, verify withdrawals, and process bKash, Nagad and Rocket payments. This policy explains what we gather, how we store it, and the choices you have over your personal information when using our platform in regions where the…

Account data collectionPayment verification detailsWithdrawal processing recordsDevice and session logsContact for data requests
BD Rummy Privacy Policy for BD Rummy
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, request a correction, or ask us to delete your account data, contact us through any of the channels below. We aim to respond to data requests within a reasonable timeframe and will walk you through the verification steps needed to protect your privacy.

Email Support Send your data request to our support email with your registered mobile number and account username. We will verify your identity before sharing or modifying personal information, and we will reply with the next steps or the data export you…
Live Chat Open the chat widget in your account dashboard to ask about data collection, storage duration, or how to request deletion.
Account Settings You can update your email, mobile number and communication preferences directly in account settings. For broader data requests such as exporting your transaction history or closing your account entirely, contact support through email or chat for verification and processing.
DATA PROTECTION

How We Handle Privacy and Security

We encrypt payment data during bKash, Nagad and Rocket transfers, limit access to personal records, log session activity to spot unusual logins, and honour data requests from verified account holders. This section explains our approach to cookies, retention periods, account security and the process for updating or deleting your information.

Payment Data Encryption

When you deposit via bKash, Nagad or Rocket, your wallet identifier and transaction reference are encrypted in transit and stored in hashed form.

Cookie and Session Tracking

We use cookies to remember your login state, language choice and lobby preferences so you don't reset them each visit. Session cookies expire when you close the browser; preference cookies last until you clear them.

Account Security Logs

We record your login IP, device type and session timestamp to detect patterns that might indicate unauthorised access. If we see a login from a new device or location, we may ask for additional verification.

Data Retention and Deletion

We keep account records and transaction history for as long as your account is active plus the period required for financial audits and dispute resolution.

Common Questions About Your Data

We collect your mobile number, email address, and the bKash, Nagad or Rocket account identifier you use for deposits. Device type and IP address are logged for session security. We do not ask for national ID or physical address unless required for large withdrawal verification.

We store your data while your account is active and for the period required by financial record-keeping rules after closure. Transaction history is kept longer to resolve disputes and comply with audit requests. You can ask for deletion by contacting support and closing your account.

Yes. Email support with your registered mobile number and account username, and we will verify your identity before sending a data export. The export includes your registration details, deposit and withdrawal history, session logs and communication preferences. Processing usually takes a few business days.

We share your bKash, Nagad or Rocket transaction reference with the payment processor to match deposits to your account. We do not sell or share your data with advertisers, data brokers or unrelated third parties. Payment processors handle wallet authentication; we receive only a confirmation code.

You can change your email, mobile number and communication preferences in account settings. For broader requests such as deleting your account or exporting all data, contact support through email or live chat. We will verify your identity and walk you through the steps.

We use session cookies to keep you logged in and preference cookies to remember your language, odds format and lobby layout. You can disable cookies in your browser settings, but features like persistent login and saved preferences will not work. We do not use third-party advertising cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.